The Appraisal Institute of Canada is a not-for-profit self-regulating body and, maintains the highest standards, practices and professional conduct in real estate property advisory services to protect the public interest – the Canadian Uniform Standard of Professional Appraisal Practice (CUSPAP). CUSPAP regulates not only the appraisal methodology but also the business practice and conduct of our members. CUSPAP provides guidelines that ensure a consumer receives only the highest quality report and service from AIC members.

Section 5 of the Consolidated Regulations of the Appraisal Institute of Canada  governs Professional Practice. It provides a guideline to the Professional Practice policy from the initial reception of a complaint to the final outcome. It defines the roles of the Committees that are part of the Complaint resolution process.

The AIC is not a licensing or statutory agency, its jurisdiction is limited to investigating allegations against members of the Institute for compliance with the Institute’s Bylaws, Regulations, CUSPAP and policies.

April 12 2012