CHIEF EXECUTIVE OFFICER
Keith Lancastle, MBA, CAE

Keith Lancastle commenced as the Chief Executive Officer of the Appraisal Institute of Canada in September 2011. In that capacity he is responsible for developing the Institute’s strategic direction, and managing its day-to-day business. Keith was born in Edmonton, Alberta and has over 25 years' experience in the not for profit sector working in, and on behalf of, a variety of professions and industries.

Keith began his career with the Automotive Service and Repair Association (Alberta) in 1982 and served there for over 10 years.

In 1992, he joined the Canadian Automotive Repair and Service (CARS) Council and served as the Executive Director of the CARS Institute.

Mr. Lancastle left CARS in the fall of 1996 and established a consulting practice working with a number of national non-profit organizations, including national sector councils.

In 2000, he was appointed as the first Executive Director of the Canadian Apprenticeship Forum – Forum canadien sur l’apprentissage (CAF-FCA) and served in that role until 2006.

He represented the Canadian Agri-Food Trade Alliance – a federation of agricultural exporters – in Geneva and in Canada during the final stages of the Doha Round of World Trade Organization negotiations.

In June of 2008, he was appointed as the first Executive Director of the Forest Products Sector Council – Conseil sectoriel des produits forestiers (FPSC-CPSF) and served there until September 2011.

Keith holds an MBA (1998) from Athabasca University and a CAE designation from the Canadian Society of Association Executives.

MANAGER, PROFESSIONAL AFFAIRS
Dominique Racine-Dickie, B.A., CAE

Dominique brings more than twenty years of leadership and management experience in both the public and private sectors including the non-profit and NGO sectors. Her broad professional background includes expertise in management, finance & administration, research, project management, client services, advocacy, government relations as well as membership and partnership development. She is also fluent in French and English.

As the spouse of a member of the Military, Dominique has had international exposure working in a variety of positions over the years. Most recently, she was Director of Membership at the Canadian College of Health Service Executives (CCHSE). Prior to this she was with the Council for Health Research in Canada (CHRC), the University of Ottawa Heart Institute. Overseas, she worked as Market Research Officer for the Australian Trade Commission in Beijing, China and as a Drug and Alcohol Small Group leader for the Canadian ForcesHospital, Europe, CFB Lahr, Germany.

Born in Montreal, Dominique received a Bachelor of Arts in Sociology from Concordia University and completed a Fundraising Management Certificate in 2004. As a strong believer in life-long learning, she recently completed the Certified Association Executive (CAE) program with above average marks for the five CAE® program modules and achieved her CAE designation in February 2009.

Dominique is a member of the Canadian Society of Association Executives (CSAE) and currently sits on the CSAE Membership Committee. As an active member of the community, she has been involved as a volunteer in several fundraising campaigns such as the Arnprior District High School, Music Department; the Arnprior Minor Hockey Association; and the Canadian Cancer Society - Relay for Life.

Dominique’s depth of experience and diversified business exposure enable her to be highly adaptable and comfortable with change management.

DIRECTOR, FINANCE AND ADMINISTRATION
Rosmarie Buxbaum

Rosmarie Buxbaum joined the Appraisal Institute of Canada, assuming the duties of Manager, Finance and Administration, in 2005, then Director, Finance and Administration in 2012. She has over 25 years of experience with not-for-profit organizations including those in the sports and healthcare sectors. Rosmarie brings to the Institute a wealth of experience in the areas of fiscal management, budget development, financial analysis, human resources, internal procedures, and operations and project management. In her role with the Institute Rosmarie has the primary responsibility for understanding and anticipating AIC’s needs and providing solutions in all areas relating to finance, accounting, human resources, administration and operations. In conjunction with the CEO and the Board of Directors, Rosmarie works to consistently bring transparency and a solid financial position to the Institute.

Prior to joining AIC Rosmarie served as Budget Analyst with The Ottawa Hospital preceded by her employment with the Ottawa Regional Cancer Centre as Finance Supervisor. Before moving to the healthcare sector Rosmarie worked in the area of sports and recreation where she held the role of Manager of Accounting for the Canadian Hockey Association.

Rosmarie holds a membership in the Canadian Society of Association Executives. A graduate of Algonquin College’s Business Administration Program, she has achieved the 4th Level in the Certified General Accountant’s program and completed studies in mathematical sciences at the University of Waterloo.

DIRECTOR, PROFESSIONAL PRACTICE
Nathalie Roy-Patenaude, B.Comm., AACI

Nathalie joined the Appraisal Institute of Canada as Director, Professional Practice in March 2012. In this role, Nathalie is responsible for promoting and administering the Institute’s professional practice process and for ensuring that the work performed by the membership is in accordance with the Code of Professional Ethics and the Canadian Uniform Standards of Professional Appraisal Practice (CUSPAP).

Nathalie possesses a sound understanding of the appraisal and real estate industries. She began her career in 1993 as a fee appraiser with Pigeon-Roy Appraisal Ltd. in Ottawa. She achieved the Canadian Residential Appraiser (CRA) and the Accredited Appraiser Canadian Institute (AACI) designations through the Appraisal Institute of Canada in 1996 and 2000, respectively.

In 1999, Nathalie joined the Canada Mortgage and Housing Corporation (CMHC) as a Consultant Appraiser, specializing in the valuation of large rental properties, retirement homes and long-term care facilities, as well as affordable housing projects. Nathalie also brings extensive expertise in the areas of mortgage loan insurance, assisted housing and strategic planning.

Over the course of her appraisal career, Nathalie acquired experience in the valuation of residential, rental, commercial, industrial, institutional, and agricultural properties.

Nathalie holds a Bachelor in Commerce (Marketing & Management) from the University of Ottawa. She is also a member of the Human Resources Professionals Association and is fluent in both French and English.

DIRECTOR, MARKETING AND COMMUNICATIONS
Sheila Roy

With over twenty years of experience, Sheila has acquired an in-depth and diverse knowledge of various disciplines involved in strategic marketing and communications, including research, advertising, social media, branding, issues management, media relations, corporate responsibility, public affairs and social marketing.

Previously the Executive Director, Corporate Services and Communications for the Canadian Paralympic Committee (CPC), Sheila and her communications team worked with CPC members - the National Sport Organizations - to develop and implement a national campaign to raise the profile of Paralympic sport and athletes leading up to the London 2012 Paralympic Games. The multi-faceted campaign was the most successful in CPC’s history, increasing media impressions and engagement in social media three-fold. She was also involved in the development of a five-year strategic plan and was responsible for leading significant change in the organizational and governance structure of CPC.

Prior to CPC, Sheila was Vice-President of APCO Worldwide, an international public affairs and strategic communications firm. During her tenure, Sheila was the project manager for a three-year, $12 million comprehensive campaign to raise awareness of the opportunities within the Skilled Trades. The campaign, known as Skilled Trades: A Career You Can Build On, won the International Association of Business Communicators Silver Leaf Award in the "Multi-Stakeholder Communications" category. Sheila also worked as with many clients from diverse sectors, including financial services, pharmaceutical, IT, sport, health, energy, and the environment.

Sheila brings both her passion for client-service as well as a strong commitment to work in collaboration with her colleagues, AIC members and stakeholders to successfully reach their common goals.

Sheila is originally from Saskatchewan, and graduated with distinction from the University of Regina with an administration degree, and a specialization in marketing. She has also obtained a Certificate of Management Skills, with a focus on leadership, effective communication and change management.

October 17, 2012